Data We Gather
We gather and manage various categories of personal information, including:
2. Our Use of Your Data
Your personal information is used for these key purposes:
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Service Delivery in Cumbria:
- We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity to confirm compliance with our rental criteria. Our team facilitates the collection and return of vehicles, as well as processes payments, deposits, and any applicable charges associated with your rental.
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Customer Communication in Cumbria (Contractual Obligations and Interests):
- We will send you booking confirmations, updates, and essential rental details. We respond to your inquiries and offer customer support. Notifications will be provided for any changes to our services or policies.
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Marketing Preferences in Cumbria:
- We will send promotional offers, newsletters, and service updates only with your consent or a legitimate interest. You can opt out whenever you choose.
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Service Enhancement in Cumbria (Legitimate Interest):
- Assessing website interactions to refine user experience and site performance. Conducting studies to improve our vehicle selection and service offerings.
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Legal Compliance in Cumbria:
- Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.
Data Sharing Policies
Your information may be shared with:
- Local Service Partners: Third-party companies assist us in providing services, including payment processors and IT support. They are contractually required to safeguard your data.
We do not share your personal information with third parties for marketing.
Data Protection Standards
We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, strict access controls, secure servers, and routine security evaluations. However, please be aware that no method of internet transmission or electronic storage can guarantee absolute security.
Data Retention Policy
We keep your personal information only for the time needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of time we retain information depends on the specific type and context of its processing.
Your Rights in Cumbria
Your rights under Cumbria's data protection regulations
- Accessing Your Information: Obtain a copy of your personal information we hold.
For inquiries regarding your rights, please reach out using the details below.
Cookies and Tracking Policy
Our website utilizes cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to manage your cookie preferences directly through your browser settings, allowing for greater control over your online interactions while using our services.
Policy Changes
This Privacy Policy may be revised periodically to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with a new date indicating the last revision. We recommend reviewing this policy regularly to stay informed about how your information is handled.
Contact Us
For inquiries regarding our Privacy Policy or data practices, please reach out to us:
Cumbria Car Hire Services
Kingstown Road, Carlisle, CA3, Cumbria, United Kingdom
Contact Number::
443332100115